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Quality

Audit management

internal audit

In short

End-to-end process of planning, executing, recording and following up on internal, supplier and regulatory audits — and routing findings to CAPA.

Audit management covers the full lifecycle: annual audit programme, audit plans and checklists, on-site or remote execution, findings classification (observation / minor / major / critical), audit report, response, and tracking each finding through CAPA closure. Required by 21 CFR 820.22, ISO 13485 §8.2.2, ISO 9001 §9.2 and every GFSI scheme.

V5's Audits product auto-routes any finding into the NCR/CAPA workflow, optionally placing a lot or piece of equipment on hold and pushing a re-training task to affected operators. The audit-to-CAPA loop is the single most-asked feature in MedTech and food customer demos.

Regulatory anchors
  • 21 CFR 820.22
  • ISO 13485 §8.2.2
  • ISO 9001 §9.2
  • ISO 19011
How V5 handles it
Audits whose findings reach an owner.
A finding is only useful if someone follows it up. V5 keeps findings with the audit, lets a person grade them under your rules, and links the follow-up to the corrective action that covers it.
Supplier portal — chase nothing. Score everything.
Suppliers log in, see what you need, submit it against your spec, and watch their scorecard. SCARs are raised, replied to and closed in the portal — not in your inbox.
Related terms
CAPANCRSupplier scorecardISO 9001ISO auditMESWMSQMSERPLIMSWORoutingBOMTraining recordSOPRBACSSO / SAMLDocument controlCMMS
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