Company · SG Systems Global
Software for people who make things carefully.
SG Systems Global builds V5, software that helps manufacturers keep stock, quality and production records right. We've worked with regulated manufacturers since 2006.
Get to know us
Who leads the work, how we get you started, and who we work with.
Our story, briefly
From on-site software to the cloud, built for the same kind of manufacturer.
2006 to today
V5 Traceability
Mostly installed on-premises, for food, supplements, pharma, biotech, cosmetics and cannabis. Still supported for existing customers.
Today
V5 Ultimate
Cloud, private cloud and on-premises options. Existing customers can move across through agreed migration services.
What we build for
Controlled Execution
Sequential, guided work with required inputs and checkpoints. Deviations captured at the moment they happen — not reconstructed after the fact.
- Guided steps aligned to procedures, with required inputs and checks where configured
- Deviation / variance captured at the point of occurrence
- Records structured to support review-by-exception, not manual reconciliation
Data Integrity & Attributable Evidence
Attribution and timing associated with every action. Evidence captured at source and bound to the workflow step it belongs to.
- ALCOA+ aligned audit trail and e-signature controls
- Evidence captured at point of execution — no transcription drift
- Audit-trail structures designed for investigation and review
Evidence Outputs & Traceability
Trace-back, trace-forward and genealogy structured for speed under pressure — auditors, investigations, and release decisions.
- Batch / lot documentation outputs designed for review and retention
- Trace-back / trace-forward reporting to support response timelines
- Genealogy views for investigation and disposition decisions
Supplier Posture for Regulated Use
Standard due-diligence artifacts and validation-minded delivery practices — aligned with how regulated buyers actually qualify suppliers.
- Supplier Quality Agreement (SQA), EULA and Commercial Terms
- Validation approach aligned to GAMP 5 principles
- Integration controls via the V5 Connect layer (where applicable)
Actual controls depend on intended use, your procedures, configuration and validation.
Reviewing us as a supplier?
Start with these. Anything not published, ask and we'll share it during your review.
- Security and trustHosting, backups, access and procurement answers.Read the reference
- Legal CentreLicence terms, commercial terms and service levels in one place.Open
- Supplier Quality AddendumQuality responsibilities between us. Shared on request.
Validation support (Enterprise plan)
IQ/OQ and validation support are offered with the Enterprise plan, with delivery aligned to GAMP 5 principles for your intended use. Hands-on Validation Services to help gather evidence and drive the process are optional and quoted separately. Your own validation decides your validated state. Ask us for our validation approach document.
Talk to a person
Tell us what you make and what you need. We'll point you to the right people.