Pick the capability.
Pay per seat.
Change anything, anytime.
Three tiers. Free trial, no card. Onboard in days.
Get a single shop floor running on rock-solid controls — with an AI co-pilot built in.
- Shop floor execution (kiosk-led)
- Scheduling & dispatch
- Inventory & warehouse
- Maintenance
- AI assist + Ask V5 co-pilot
- Traceability & recall
- Label design & print
- Hardware & devices
Connect the floor to your ERP, close the compliance loop, and let AI do the paperwork.
- Everything above, plus
- eBMR / eDHR with e-signature
- 21 CFR Part 11 audit trail
- Documents & training
- Calibration
- Notifications & comms
- Cost, COGS & variance
- Connect ERP (two-way)
- Sensors & IoT
For multi-site, validated environments under heavy regulation — every AI capability included.
- Everything above, plus
- Lab & QC — LIMS + ELN + SPC + stability
- Audits & CAPA (deviations, NCRs, complaints)
- Compliance readiness scoring
- Skills matrix (operator × competency)
- Insights, analytics & OEE
- Customer portal
- Supplier portal
- EDI & ASN (850/855/856/810 + WMS set)
Prices shown in USD · seats are concurrent · billing currency confirmed at checkout
Most customers are live in a day on their own.
These services are only needed when you want help, an integration, an on-prem install, or a regulated Windows deployment. Ranges shown in USD — final scope is confirmed on a 20-minute call.
Guided setup & training
When you need it: You want us to configure V5, import your data, and train operators / QA — instead of doing it yourself.
- Workshop + site profile build
- Data import (items, BOMs, suppliers, users)
- Operator + QA training (remote or on-site)
- Go-live support week
ERP / MES / LIMS integration
When you need it: SAP, NetSuite, Dynamics, SYSPRO, Sage, Oracle, custom API — anything beyond CSV import.
- Field mapping + transform rules
- Two-way sync (items, orders, receipts, postings)
- Error queue + retry handling
- UAT in your sandbox
On-premises install (Linux)
When you need it: You're self-hosting on Hyper-V, VMware, Nutanix or Proxmox and want us to run the install rather than your IT team.
- Runbook execution end-to-end
- TLS, reverse proxy, secrets, SSO
- Backup + restore test, /healthz proof
- Standard IQ/OQ pack handover
GxP validation — Windows-native
When you need it: A regulated (GxP) plant insists on Windows Server as the direct host instead of a Linux guest VM.
- Bespoke IQ/OQ rewrite for Windows
- Separate test pass + traceability
- Written variance to the support term
- 21 CFR Part 11 evidence pack
Migration from legacy QMS / MES
When you need it: Exiting MasterControl, TrackWise, Veeva Vault, Qualio, ETQ, Greenlight Guru or a home-grown system.
- Source extract + field analysis
- Document + audit-trail migration
- User + role + signature mapping
- Cutover plan + rollback
Custom reports & dashboards
When you need it: You need KPIs beyond the shipped reports — board packs, regulator views, customer-specific scorecards.
- Spec workshop + mockups
- Built on the live data model (no exports)
- Scheduled email / PDF / portal delivery
- Handover so your team can iterate
On-premises install (Windows, non-regulated)
When you need it: You're a non-regulated plant running Docker Desktop + WSL2 on Windows Server and want us to install and harden it for production.
- Docker Desktop + WSL2 install + tuning
- TLS, reverse proxy, secrets, SSO
- Backup + restore test, /healthz proof
- No GxP validation (not required)
Self-serve signup · standard IQ/OQ pack for Linux VMs (Hyper-V, VMware, Nutanix, Proxmox) · email support · every platform update · public docs · kiosk & operator training videos.
Not sure what you need?
A 20-minute call is enough to confirm scope, pin the number inside one of the ranges above, and tell you whether you actually need services at all.
Three ways to buyPay online, request paperwork (MSA / DPA / PO), or get a custom quote+
Pay online with a card
Start your free trial, then turn it into a paid subscription with a card. Instant activation, monthly or annual, cancel anytime. VAT/sales tax handled at checkout.
Start free — no cardRequest a formal quote
Quote on letterhead, MSA, DPA, BAA, SOC 2 report, validation summary, PO‑based invoicing and NET terms. Usually back to you within one working day.
Request a custom quote
Lots of sites, lots of users, or special scope (on‑prem, validation pack, dedicated CSM). Tell us the shape of your rollout and we'll come back with pricing.
Compare every tierFull feature matrix — every capability, every tier+
| Capability | Express | Professional | Enterprise |
|---|---|---|---|
| Seats & users | |||
| Named users | Unlimited | Unlimited | Unlimited |
| Concurrent seats | Pay-as-you-grow | Pay-as-you-grow | Custom |
| Sites | 1 | 1 | Unlimited |
| Shop floor execution | |||
| Industry-aware operator kiosk | |||
| Inventory, receiving, putaway, dispense | |||
| Work orders, blending, packaging | |||
| Visual scheduling — drag-drop board, finite capacity, sequence-aware | |||
| Lots, traceability, GS1-128 labels | |||
| Warehouse operations — material issue, cycle counting, putaway, picking, transfers, replenishment, bin/zone management, FEFO/FIFO | |||
| QA release queue + basic reports | |||
| Audit log (view) | |||
| Standard PDF reports | |||
| Maintenance & OEE — PMs, downtime reasons, condemn/decommission, requisitions | |||
| Lab & QC (basic) — sampling, instruments, methods, results capture, OOS workflow | |||
| Industry packs — multiple regulated industries reshape kiosk, sidebar, terminology and reports | |||
| Label design & print — drag-drop designer, GS1-128, ZPL/EPL, multi-printer fleets | |||
| Calibration — instrument schedules, tolerance checks, certificates, kiosk gating on out-of-cal devices | |||
| Cost/COGS & variance — standard vs actual rollup per batch, lot, SKU | |||
| Skills matrix — operator × competency with kiosk gating and refresher reminders | |||
| Rapid onboarding | |||
| Guided setup wizards — workspace, warehouse, production, devices, ERP | |||
| AI document explode — drop in a PDF SOP, batch book or MMR; OCR extracts formulas, checklists, work orders, assets and version stamps in one pass | |||
| Scan-paper-batch OCR — photograph completed paper travelers; AI vision maps every weight, lot, timestamp and signature back onto the MMR | |||
| Guided device pairing — scales, printers, sensors, PLCs (Mettler SICS, Modbus TCP, OPC-UA, MQTT, Zebra ZPL) with live ingest test | |||
| ERP bridge wizard — Connect → Discover → Apply preset → Review → Dry-run → Go-live, with auto-suggested field mappings | |||
| Production wizard — model sites, buildings, warehouses, areas, workstations on a snap-to-grid floor plan | |||
| AI built in | |||
| V5 Assistant — natural-language assistant on every screen | |||
| In-product Help AI — knows your tenant's setup, documents and configuration | |||
| Daily Brief AI — "what happened overnight, what needs me today" on the home screen | |||
| Formula AI — drafts master formulas from a target spec or reverse-engineers from a CoA | |||
| Vision AI / OCR — read supplier labels, CoAs, and delivery notes from a photo | |||
| Quality AI — auto-classify deviations, suggest CAPA, draft the investigation, group complaints by root cause | |||
| AI CoA extraction — pull spec values from supplier PDFs into your QC record | |||
| Doc Intake AI — parses supplier CoAs, ISO certs and insurance straight into the right record | |||
| Invoice AI — OCRs AP invoices and matches to PO/receipt for 3-way match | |||
| Reorder AI — suggests POs from real consumption, lead time and safety stock | |||
| Scorecard AI — supplier and internal scorecards built from your real data | |||
| Audit-trail explainer — ask "why did this batch deviate?" in plain English | |||
| Compliance backbone | |||
| 21 CFR Part 11 e-signatures | |||
| Immutable audit trail (ALCOA+) | |||
| Two-signature formula approvals | |||
| Regulated reports — BMR, eDHR, MMR, CoA | |||
| IQ/OQ/PQ Validation Pack on every release | |||
| Document control — SOPs, work instructions, controlled revisions, hard kiosk gating on training | |||
| Training & competence matrix — role gating on the kiosk | |||
| Audits — internal + supplier audits that auto-route findings to NCR / CAPA / hold / training | |||
| Live scorecards — supplier, line, operator, audit performance | |||
| CAPA — corrective & preventive actions with root-cause workflow | |||
| Customer complaints intake + investigation | |||
| Change control with impact assessment + approvals | |||
| Supplier qualification + ongoing monitoring | |||
| Deviation management with AI-assisted triage | |||
| Risk management (FMEA / ICH Q9 aligned) | |||
| Compliance readiness scoring — live audit-readiness index across Part 11, GxP, ISO | |||
| Lab SPC & stability — Westgard rules, stability schedules, automatic OOS escalation | |||
| LIMS — sample lifecycle, chain of custody, instrument integration, certificate generation | |||
| ELN — electronic lab notebook for method development and R&D | |||
| Integrations & portals | |||
| ERP connectors — extends your existing ERP down to the shop floor | |||
| Accounting connector — syncs to your accounting system | |||
| Portal foundation — branded read-only access for customers and suppliers | |||
| Customer portal — orders, lot/serial trace, CoAs, pack docs, white-labelled | |||
| Supplier portal — live scorecards, in-portal SCARs, doc submission against your spec | |||
| Sales & purchasing — quotes → SOs → ship, POs + receiving + 3-way match | |||
| Notifications & comms — recipe-driven SMS + email triggers, escalation, delivery audit | |||
| SMS notifications (deviations, releases) | |||
| REST API (read-only) | |||
| Sensors & IoT — temperature, humidity, pressure, flow streams with alerting and audit-grade logging | |||
| EDI & ASN — automated trading-partner exchange (X12 850/855/856/810/940-947) with GS1-128 SSCC label generation | |||
| Scale & enterprise | |||
| Multi-site rollout | |||
| Multi-warehouse | |||
| SAML SSO (Okta, Entra, Google Workspace) | |||
| REST API (read + write) + webhooks | |||
| Dedicated Customer Success Manager | |||
| On-premises / air-gapped deployment (optional) | |||
| Insights & analytics — cross-tenant dashboards, custom reports, scheduled exports | |||
What you should know before you start.
Does the free trial require a credit card?+
No. You get fully featured access with no card on file. We'll prompt you to subscribe when the trial is ending — and your data stays put either way.
What's a 'seat' — is it per named user or concurrent?+
Concurrent. A seat is only consumed while a user is actively signed in. Invite unlimited named users; you pay for the number of concurrent seats you bought. If you bought 5 seats and have 100 named users, any 5 can be working at the same time — the 6th waits for someone to sign out (or auto-idle out).
Can I change tier or seats later?+
Yes — directly from the billing portal. Paddle prorates everything. Upgrades apply immediately, downgrades apply at the next renewal so you don't lose paid time.
What happens if I downgrade and lose access to a feature?+
The data stays put. Locked features render an upgrade card inside the app — your records, signatures, and reports are never deleted, just hidden behind the gate until you upgrade again.
Do you offer a discount for annual billing?+
Yes — 15% off any tier when paid annually. You can switch between monthly and annual from the billing portal at any time.
Is there a setup fee or minimum commitment?+
No setup fees. No seat minimums. No annual lock-in unless you choose to pay annually for the discount.
Cloud or on-premises.
Same product, your call. On-prem ships with Enterprise.
V5 Ultimate Cloud
Multi-tenant SaaS, fully managed. We run the database, edge, backups, and continuous validation.
- Onboard in days, not months
- No card to start
- Auto-updates with delta validation
- 99.9% uptime SLA available
- SOC2-aligned controls
V5 Ultimate On-Premises
The same V5 Ultimate platform, deployed inside your datacentre, private cloud, or air-gapped network. You own the data, the keys, and the hardware.
- Containerised (Docker / Kubernetes / OpenShift)
- Runs fully air-gapped — no outbound calls required
- Bring your own Postgres + object storage, or use ours
- Customer-controlled encryption keys (BYOK / HSM)
- IQ/OQ validation pack on every release
- Dedicated Customer Success Manager
See the full Cloud vs On-Premises comparison (10 rows)+
| How they differ | Cloud | On-Premises |
|---|---|---|
| Pricing model | Per-seat subscription | Annual term licence (per site + seat band) |
| Billing | Monthly or annual, card or invoice | Annual invoice in advance |
| Minimum term | Monthly — cancel anytime | 12-month term, 3-year preferred |
| Deployment | Multi-tenant SaaS, hosted by us | Your VM, Kubernetes cluster, or air-gapped network |
| Data residency | US or EU at workspace creation | Wherever your servers live — never leaves |
| Encryption keys | Managed by V5 Ultimate | Customer-controlled (BYOK / HSM) |
| Updates | Continuous, with delta validation | Quarterly release pack you stage and validate |
| Validation pack | Inherited from our continuous validation | Full IQ/OQ pack shipped with every release |
| Sign-up path | Self-serve — 15 minutes, no card | Sales-led — scoping call, 1–2 weeks to PoC |
| Best for | Most regulated manufacturers | Air-gap, sovereign data, validated GxP estates |
Not sure which fits? Start free on Cloud — you can migrate to On-Premises later without losing data.