PMDA (Japan): Pharmaceuticals and Medical Devices Agency
A practical guide to PMDA services, product-specific information and the preparation work applicants can organise around them.

On this page · 9 sections
- 1What PMDA means and what this reference covers
- 2PMDA, MHLW and related terms: keep the labels distinct
- 3Map the product and jurisdiction before choosing a route
- 4Reviews and applicant readiness: turn service names into questions
- 5Post-marketing safety and relief: different service purposes
- 6An internal workflow from product context to assigned action
- 7A record model for products, references, questions and decisions
- 8Three worked cases: a drug project, a device question and safety intake
- 9Failure modes that weaken an applicant’s working record
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01What PMDA means and what this reference covers
PMDA is the Pharmaceuticals and Medical Devices Agency. Its Outline of PMDA describes it as a “Japanese regulatory agency, working together with Ministry of Health, Labour and Welfare”, with the obligation “to protect the public health by assuring safety, efficacy and quality of pharmaceuticals and medical devices.” In practice that means three linked functions: scientific review of marketing-authorisation applications, monitoring of post-marketing safety, and relief compensation for people harmed by adverse drug reactions or infections from pharmaceuticals or biological products.
| Item | Official description |
|---|---|
| Name | Pharmaceuticals and Medical Devices Agency (PMDA) |
| Established | April 1, 2004 |
| Legal classification | Incorporated administrative agency with non-civil service status |
| Relationship to the ministry | Works together with the Ministry of Health, Labour and Welfare (MHLW) |
| Organising concept | “Safety Triangle”: comprehensive risk management through the three functions of reviews, post-marketing safety measures and relief |
- Reviews and Related Services covers clinical trials, reviews, consultations, compliance assessments and inspections concerning applications for drugs, medical devices, regenerative medical products and other products within the agency’s stated scope.
- Post-marketing Safety Measures covers collecting and providing post-marketing safety information, together with scientific research and analysis of collected data.
- Relief Services for Adverse Health Effects is the third service area considered here; the homepage identifies relief systems for adverse drug reactions.
These are official service descriptions, not a checklist of binding applicant requirements. Detailed safety activities belong in the dedicated safety section; relief eligibility and operational details are outside this article’s scope.
The three functions are presented as one system rather than three separate offices: information gathered after marketing feeds back into how products are reviewed, and relief cases are themselves a signal about real-world harm. For an overseas company this matters because a single product may touch all three — a review or consultation before approval, safety reporting and information duties after approval, and, if harm occurs, a relief process that patients rather than the company initiate. The questions below keep those threads distinct.
For a separate market reference, see MHRA (UK); keep each jurisdiction’s agency information attached to its own project context.
03Map the product and jurisdiction before choosing a route
Start with two separate questions: which jurisdiction is the project addressing, and how is the product described? PMDA’s service synopsis expressly names drugs, medical devices and regenerative medical products. Product-navigation entries provide additional starting points, but should not be treated as complete application instructions.
| Jurisdiction | Product or navigation category | Official description | Question to resolve |
|---|---|---|---|
| Japan | Drugs, medical devices and regenerative medical products | PMDA’s Reviews and Related Services synopsis lists clinical trials, reviews, consultations, compliance assessments and inspections concerning applications for these products. | Which service relates to the project’s actual question? |
| Japan | Quasi-drugs | The PMDA outline’s navigation includes Quasi-drugs, Reviews and Related Services, and Outline of Reviews and Related Services. | Which product-specific instructions apply, without importing drug requirements? |
| Japan | In vitro diagnostics — working classification question | This reference does not assign a classification or application route. | What official product-specific information is needed to resolve classification? |
| United States | Drug-product equipment | 21 CFR 211.65(a) addresses equipment-contact surface characteristics. | Is the question about US equipment construction rather than a Japanese application? |
The US example is deliberately narrow. Section 211.65(a) requires contact surfaces not to be reactive, additive or absorptive so as to alter a drug product’s safety, identity, strength, quality or purity beyond official or other established requirements. It is not a Japanese application requirement or evidence of cross-jurisdiction equivalence. The separate 21 CFR 211 reference provides context for that US framework.
Keep the authority categories distinct: PMDA’s official agency descriptions explain services; the cited CFR provision is binding US regulatory text; the later preparation workflow is proposed internal practice, not a PMDA requirement. Neither a service synopsis nor a navigation label should substitute for a product-specific route decision.
For internal preparation, record the proposed category, jurisdiction, unresolved question and responsible reviewer separately. Leave uncertain classifications open for resolution rather than carrying assumptions into application planning. This reference does not assign Japanese regulatory routes to foods, supplements or general chemicals.
04Reviews and applicant readiness: turn service names into questions
The Outline of PMDA lists the review-side services as: consultations on clinical trials and other issues; regulatory review of drugs, medical devices and regenerative medical products; re-examinations/re-evaluations; GLP/GCP/GPSP compliance assessments for regulatory submission documentation; GMP/QMS/GCTP inspections of manufacturing processes and facilities; inspection of registered certification bodies; and development of standards such as the Japanese Pharmacopoeia. Two distinctions are useful. Compliance assessments look at the studies and documents behind a submission (GLP for non-clinical studies, GCP for clinical trials, GPSP for post-marketing studies), while GMP/QMS/GCTP inspections look at manufacturing processes and facilities — QMS for medical devices and GCTP for regenerative medical products. And inspection of registered certification bodies concerns third-party bodies, not manufacturers directly.
The site’s Reviews and Related Services menu keeps two groupings distinct: GLP / GCP / GPSP Compliance Assessments and GMP / QMS / GCTP Inspections. Preserve those labels when organising questions; do not turn them into assumed assessment criteria or infer that every product follows both groups.
Prepare questions, not an assumed dossier
As an internal preparation method, start with the uncertainty the team needs to resolve. Identify the product, assign a person who can explain the background, and locate relevant internal information. The table suggests working records, not documents PMDA requires.
| Service label | Internal preparation question | Suggested working record |
|---|---|---|
| Clinical trials | What trial-related question concerns this product, and who can explain its background? | Product-linked question with background references and a named owner. |
| Reviews | What product-review question remains unresolved, and where is the supporting internal information? | Question record linked to the relevant product summary. |
| Consultations | What precise clarification is sought, and who will prepare the question? | Consultation-question record with context and owner. |
| GLP / GCP / GPSP Compliance Assessments | What question might belong under this grouping, and who will assess that connection? | Open issue linked to product context and information locations. |
| GMP / QMS / GCTP Inspections | What manufacturing question needs clarification, and who holds the relevant process or site information? | Manufacturing-question record with a technical owner and reference links. |
Use a linked question register
A proposed consultation-question record contains question_id, product_id, service_label, question_text, background_reference_ids, owner_id and status. This is an internal organisational aid, not a PMDA form. Use question_text for the clarification sought, background_reference_ids for traceable context, and owner_id for the person responsible for progressing it. A status such as “open—awaiting assessment” makes uncertainty visible without presenting it as a requirement.
For example, keep a question about how a manufacturing change is described separate from a question about its relevance to product review. Give each its own question_id and owner, retain the same product_id, and cross-reference the two records. Shared background can include a relevant batch record; maintaining its identity and revision through document control helps both owners work from the same context.
Before taking either question forward, the responsible people should assess its wording, supporting information and proposed service label. An unanswered question remains an open issue for human assessment, not a presumed PMDA requirement or an inferred agency decision.
05Post-marketing safety and relief: different service purposes
PMDA’s safety activities are described in the Outline of PMDA’s Post-marketing Safety Measures. The detailed list belongs to that safety-service description, not to the review-service synopsis. It identifies six activities:
- Accepting submitted information on precautions.
- Collecting and organising safety information from marketing authorization holders (MAHs) or medical institutions.
- Conducting scientific research and analysis of collected information.
- Providing consultation services on safety measures for MAHs.
- Providing consultation services for consumers.
- Providing safety information on drugs, medical devices and regenerative medical products.
These are official descriptions of PMDA’s activities, not a manufacturer reporting checklist. Keep the named audiences attached to their respective activities: MAH safety-measure consultations and consumer consultations are separate entries. For broader terminology, see post-market surveillance; use PMDA’s own activity labels when describing its services.
The Outline of PMDA breaks post-marketing safety into six services: acceptance of submitted information on precautions; collection and organization of safety information from marketing authorization holders (MAHs) or medical institutions; scientific research and analysis of collected information; consultation services on safety measures for MAHs; consultation services for consumers; and provision of safety information on drugs, medical devices, and regenerative medical products. Read from a manufacturer’s side, two are inbound (information PMDA receives), one is analytical, two are advisory and one is outbound publication. A company planning for Japan should therefore expect a dialogue rather than a one-way filing: its own safety information is an input, PMDA’s analysis and published safety information are outputs it must monitor, and the MAH consultation service is a route for discussing safety measures before acting on them. The exact reporting obligations and timelines sit in Japanese law and notices, not in this outline.
Relief: keep the enquiry narrowly framed
The Outline of PMDA lists five relief services: relief service for adverse drug reactions; relief service for infections acquired through biological products; health allowances etc. for SMON patients; health allowances for HIV-positive and AIDS patients; and financial assistance under the Act on Special Measures concerning hepatitis C infection caused by specified fibrinogen and blood coagulation factor IX products. These schemes serve affected people, not applicants. For an individual enquiry, check the applicable scheme’s current rules before advising on eligibility, amounts, assessment criteria or documents.
Suggested internal separation
For internal organisation, distinguish a safety-information item from an individual relief enquiry. This is a proposed recordkeeping practice, not a PMDA submission format or a determination of reporting obligations.
- Safety-information item: identify the information received and the safety question requiring assessment; assign a responsible safety contact.
- Relief enquiry: record the person’s question about the adverse-drug-reaction relief system and assign responsibility for finding the appropriate official information.
If one communication contains both a safety concern and a question about relief, retain the connection but track the two purposes separately. Answering the relief question should not, by itself, close the internal safety assessment; likewise, assessing safety information should not be treated as an answer about relief eligibility. The practical control is purpose-specific ownership: each question remains visible until the responsible person records its disposition.
06An internal workflow from product context to assigned action
This is proposed internal practice, not an official PMDA procedure, mandatory lifecycle or expected review sequence. The same framing governs the suggested record model, worked cases and operational controls that follow. Product context enters the workflow; a documented next action with a named owner leaves it. Choosing an information route does not resolve a product-specific regulatory question.
- Establish context. The project lead records the product, intended use, Japan-related question and current project state. Use consistent identifiers, as discussed in production context tagging, to keep related records connected.
- Select the service question. The regulatory lead states whether the immediate question concerns reviews, post-marketing safety or relief, without treating that choice as a classification decision.
- Locate the relevant official information. The assigned researcher records the official page, its title, access date and the passage relevant to the question.
- Organise working records. The document owner connects product context, references and correspondence, distinguishing current working versions from superseded material.
- Separate unresolved issues. The technical lead lists assumptions, conflicting information and unanswered questions separately from supported conclusions, assigning each issue an owner.
- Record human review. The responsible authorised reviewer documents the interpretation, rationale and limits. Where record history matters, consider an audit trail review workflow as a separate internal control.
- Track the chosen next action. The action owner records the task, internal target date, dependencies and completion evidence; the project lead checks closure.
Regulatory and quality decisions remain with responsible authorised people. Completing this workflow produces neither agency approval, quality release nor compliance certification.
- Set contextRecord product, market and responsible owner.
- Choose serviceIdentify the question and relevant service.
- Locate informationLink the official page and section.
- Organise RecordsConnect working documents to specific questions.
- Separate uncertaintiesAssign unresolved issues to named owners.
- Review togetherRecord the responsible person’s assessment.
- Track actionMaintain ownership through the next step.
07A record model for products, references, questions and decisions
Use five linked entities to organise internal preparation. This proposed model is neither a PMDA submission schema nor a software specification. It separates published information from the company’s interpretation and assigned work.
| Entity | Suggested contents |
|---|---|
| Product context | product_id; product description; intended use; jurisdiction; responsible team. |
| Official reference | reference_id; publication title; official URL; relevant passage or section. |
| Preparation item | item_id; product_id; service_label; internal question; owner; status; linked reference and decision IDs. |
| Safety item | safety_item_id; product_id; reported issue; owner; status; linked reference and decision IDs. |
| Decision record | decision_id; linked item; human decision-maker; decision date; interpretation; decision reason; next action. |
One product can have multiple preparation items and safety items. Each item can link to several references and recorded decisions. Use stable identifiers rather than product names or document filenames as connections; names may change without changing the underlying record.
Reuse a reference_id wherever the same publication informs another item, instead of copying the document into every product record. Keep the publication title and URL in Official reference; keep the product-specific question, owner and interpretation in the linked item and Decision record. A company’s proposed next action is not part of the official publication. Record who made that interpretation using attributable recording.
| Example field | Invented internal value |
|---|---|
| product_id | JP-DEVICE-01 |
| service_label | GMP / QMS / GCTP Inspections |
| question_text | Identify the applicable product-specific procedure |
| status | Open |
These example values are invented internal entries, not official identifiers or confirmation of an applicable route. “Open” means the internal question remains unresolved.
A simple register or optional document tools can hold this model. Choose the format around clear links, readable context and named human responsibility; the model does not depend on a particular application.
Product Context
Identifies the project.
- product_id
- product_type_label
- target_market
- responsible_owner
Official Reference
Identifies the publication.
- reference_id
- publication_title
- official_url
- section_label
Preparation Item
Tracks an applicant question.
- item_id
- product_id
- service_label
- question_text
- owner_id
- status
Safety Item
Keeps safety context distinct.
- safety_item_id
- product_id
- reference_id
- information_type
- review_status
Decision Record
Preserves accountable human reasoning.
- decision_id
- item_id
- decision_owner
- decision_date
- decision_reason
08Three worked cases: a drug project, a device question and safety intake
These hypothetical exercises illustrate internal preparation, not official procedures. Quantities and people are illustrative; the outputs are working records for human review, not agency decisions.
Case 1 — Drug-project preparation
- Assumption: The product is already being treated as a drug for this exercise. The team has nine candidate working records: six distinct usable references, two duplicate records and one unresolved item. The unit is records: 9 = 6 + 2 + 1.
- Action: Link each usable reference to the question it addresses. Mark the two duplicates and retain their relationship to the chosen reference rather than counting them as additional support. Assign the unresolved item to Maya, the fictional project regulatory lead, to establish its relevance and intended use.
- Recorded output: A cleaner internal question register distinguishes usable references, duplicates and an open item with an owner. Six usable records describe this exercise only; they are neither a required nor a sufficient dossier.
- Unresolved decision: Maya must decide whether the open item supports an existing question, needs clarification or belongs outside the project. Nothing in the reconciliation establishes submission acceptance, regulatory readiness certification or a predicted review result.
Case 2 — Medical-device manufacturing question
- Assumption: A device team holds an equipment assessment originally prepared for a US drug-manufacturing context. Its reference record identifies that context, including any existing link to 21 CFR 211.
- Action: Preserve the assessment’s original purpose, version and conclusions. Open a separate Japanese product-specific question: which route and manufacturing-related questions need resolution for this device? Assign it to the Japan regulatory affairs lead, with the manufacturing engineer responsible for explaining the assessment’s technical boundaries.
- Recorded output: A linked reference plus an unresolved route question, with named roles responsible for follow-up. Any proposed revision can enter the team’s change control process rather than silently overwriting the original context.
- Unresolved decision: The responsible lead must determine the assessment’s relevance to the Japanese question. The document is not relabelled as a completed Japanese requirement, and no agency outcome is inferred.
Case 3 — Marketed-drug safety intake
- Assumption: A company receives precautions-related information and, separately, a consumer enquiry about adverse health effects involving a marketed drug.
- Action: Apply the service distinctions covered above. Create separate intake items, preserving each message and product context. Assign the precautions item to a safety reviewer and the consumer enquiry to a designated consumer-response reviewer, with safety-team review where appropriate.
- Recorded output: Two distinguishable records, each with an owner, the original communication and an open review question. Link them only if a reviewer establishes a relevant connection.
- Unresolved decision: Authorised reviewers determine the next action. This exercise does not decide clinical causality, reporting obligations or relief eligibility.
09Failure modes that weaken an applicant’s working record
These proposed internal controls protect applicant working records; they are not Japanese legal requirements or agency acceptance criteria. Apply them when checking product references, record status and copied project content.
| Failure mode | Observable symptom | Internal control |
|---|---|---|
| Reference attached to the wrong product | Reference context conflicts with the linked product. | Check the product identifier against the intended product before correcting the association. |
| Superseded working record still marked active | Two versions appear current. | Mark the older record superseded and link the replacement record. |
| Unanswered question copied into a closed project | Project closure hides a question without an answer. | Retain an assigned open issue with an owner and explicit follow-up. |
| Cloned project inherits another product’s completed status | Copied decisions appear complete without product-specific review. | Reset copied decisions for human review; retain their origin. |
Use product-context tagging to support association checks and an audit trail review workflow to examine corrections. Record what changed, who changed it and why. Repairing a link or identifier corrects the working record; it does not resolve the underlying regulatory question. Keep the decision unchanged unless the responsible person separately reviews and documents a revised conclusion.
Frequently asked questions
Q.Where should an overseas manufacturer begin in PMDA’s business navigation?+
Start with “For Industry - for development in Japan” under International Activities. For a defined application question, the separate Reviews and Related Services menu offers Consultations, Reviews, compliance assessments and inspections. As preparation practice, write a short brief identifying the proposed product, development stage and question before choosing a route. For device projects, organise that brief around [product classification](/glossary/medical-device-classification) and [development phase](/glossary/medical-device-development-phases), without treating those internal assessments as PMDA conclusions.
Q.What can information about products already approved in Japan contribute to a new project?+
PMDA’s approved-product information navigation distinguishes new drugs, new medical devices, regenerative medical products and companion diagnostics. As research practice, use the relevant category to identify comparators and formulate questions about differences from the proposed product. Keep each comparison tied to the particular product information consulted; do not turn a comparator into a project-specific acceptance criterion. Separate [claims substantiation](/glossary/claims-substantiation) questions from any proposed use of [real-world evidence](/glossary/real-world-evidence).
Q.How can a team organise safety information received from a medical institution?+
PMDA’s Post-marketing Safety Measures outline includes collecting and organising safety information from marketing authorization holders or medical institutions, followed by scientific research and analysis. For internal handling, preserve the original communication and record its receipt date, sender, product identifiers, reported event and follow-up questions. Distinguish reported facts from the team’s interpretation. These are practical [post-market surveillance](/glossary/post-market-surveillance) and [attributable recording](/glossary/attributable-recording) controls, not a statement of Japan-specific reporting fields or deadlines.
Q.What activities does PMDA describe under international harmonisation?+
PMDA’s International Activities service description names collaboration with overseas regulatory authorities and international organizations, participation in international meetings including ICH, and activities related to the Asia Training Center. For project planning, maintain a jurisdiction-specific question list rather than treating participation in international work as an answer about a particular application. If the project also involves the United Kingdom, keep questions concerning [MHRA](/glossary/mhra-uk) in a separate jurisdictional section of that working record.
Q.How do regulatory science, the Science Board and cross-office projects fit into the service picture?+
PMDA presents Regulatory Science as a service area covering regulatory science research, the Science Board, projects across multiple PMDA offices and standards development, with the Japanese Pharmacopoeia and medical device standards as examples. For a manufacturer, a useful preparation step is to identify the scientific uncertainty behind a proposed question. In a device project, connect that uncertainty to the relevant [design history](/glossary/design-history-file) evidence, while keeping background scientific material distinct from a product-specific decision.
Q.How should a team handle the site’s machine-translation caution and attached files?+
The site’s translation notification warns that machine translation may affect accuracy and that PDF, Excel, Word and PowerPoint files are not translated. As a practical [document-control](/glossary/document-control) measure, record the page address, attachment filename, language and version or date where identified. Read attachments separately from the surrounding page. Where wording affects a technical interpretation, retain the original wording alongside the translation used and arrange language review before relying on that interpretation.
Q.Can one internal manufacturing document be linked to questions about several products?+
Yes—as an internal information-management practice, one controlled document can support several product question records. For example, a shared process description can be linked separately to each product, with the relevant section, document revision and reason for applicability recorded in each link. Avoid assuming that every statement applies equally to every product. Use [change control](/glossary/change-control) to identify which linked questions need reconsideration when the shared document changes; this is not a claim about PMDA submission arrangements.
Q.What should remain in the record when a product-specific question is still unresolved before a consultation?+
As consultation-preparation practice, retain the exact question, affected product and process, current evidence, competing interpretations, assumptions, responsible owner and next action. State what remains undecided rather than converting a working assumption into an approved position. If the question arises from a [deviation](/glossary/deviation), link the investigation without implying that consultation closes it. Preserve revisions and review comments through an [audit-trail review workflow](/glossary/audit-trail-review-workflow), so authorised reviewers can distinguish the original question from subsequent clarifications.
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