Platform overview

One platform that runs your floor, controls quality, and closes the compliance loop.

Every module ships in every workspace. Industry packs reshape the kiosk, the sidebar, the terminology and the reports — so your team only sees what fits the way you actually work.

Run the floor

Execution that takes paperwork off the line.

The kiosk drives every operator action — gated, signed and sequenced. The plan reacts when reality hits.

Shop floor execution

Touch-first kiosk drives every operator action — gated, signed, sequenced.

  • Work orders, dispense, weigh, blend, package, label
  • Sequence locks · two-person witness · e-sig at every step
  • Line clearance · room/area clearance · pre-batch checks
  • Reconciliation, yield variance and waste capture per step
  • Multilingual · offline-tolerant · station-locked

Scheduling & dispatch

Plan the week, dispatch the shift, react when reality hits the line.

  • Capacity-aware schedule by line, asset and operator
  • Drag-to-reschedule · changeover-aware · rework-aware
  • Campaign / sequencing rules (allergen, potency, colour)
  • Live shift dispatch board for the supervisor

Inventory & warehouse (WMS)

Receive, putaway, move, pick, pack, ship — by lot or by serial.

  • Directed putaway · FEFO/FIFO · cycle counts · ABC
  • Kiosk: lookup, move, withdraw, scrap, quarantine, release
  • Lot/serial genealogy · forward & backward traceability
  • Mock recall in minutes · expiry & retest holds
  • Bag handling, license-plate labels, ZPL/GS1 printing

Lab & QC (LIMS)

Sampling, instruments, methods, SPC, stability, OOS, ELN.

  • Worklists · plates · instruments · Westgard SPC
  • Stability schedules · OOS/OOT workflow · AWC
  • Environmental monitoring (EM) · water · utilities
  • Method validation · reference standards · retain samples
  • CoA built from real results, never retyped

Maintenance & calibration

Asset performance — PMs, calibration, downtime, condemn, requisitions.

  • PM schedules + kiosk PM execution · work requests
  • Calibration register with due-date kiosk lockout
  • Live downtime reasons, OEE roll-ups, MTBF/MTTR
  • Condemn / decommission with full history

Pick, pack, ship & load

Outbound closes the loop — directed pack, BOLs, load sequencing.

  • Pack-by-shipment kiosk · directed picking
  • Load planning + sequencing · cold-chain checks
  • Carrier integrations · BOLs · pack docs on the box
Control & connect

Quality, compliance and integration — in the same record.

Audits route into NCRs, NCRs into CAPAs, CAPAs into training. Suppliers and customers feed into the same loop. Your ERP keeps finance; we feed it verified production.

Quality & audits

One QMS that auto-routes audit → NCR/CAPA → hold → scorecard → training.

  • Audits, NCR, CAPA, deviations, complaints, OOS, OOT
  • Change control with impact assessment + e-sig approval
  • Risk register · FMEA · HACCP · management review minutes
  • Roving QA checks · checklists · batch release · QP disposition
  • Hold / quarantine / release with reason codes + e-sig
  • Supplier quality + scorecards + SCARs

Compliance, inspections & validation

Part 11 baseline, IQ/OQ/PQ packs, eDHR/MMR/BMR, APR, recalls and inspection-ready evidence.

  • E-signatures, witnessed actions, immutable audit trail (ALCOA+)
  • Regulatory inspection mode — FDA 483/EIR, MHRA, USDA FSIS, ISO, BRCGS, SQF, notified body
  • Inspector-ready binder: SOPs, training, calibration, audit trail, batch records, deviations, CAPAs in one click
  • Annual Product Review (APR) auto-compiled from real batch data
  • Recall & mock-recall workbench · field-action / FSCA workflow
  • Change control · deviation trending · CAPA effectiveness
  • Label & artwork control (21 CFR 211.122) · reconciliation
  • Serialization / UDI · DSCSA / EU FMD readiness
  • Risk register · IQ/OQ/PQ · validation pack · compliance statement
  • Periodic review · data integrity · migration close-out

Document control & training

One register for SOPs and supplier docs. Kiosk hard-blocks overdue training.

  • Two-person e-sig approval · hybrid numbering · versions
  • Effective-dated revisions · periodic review · obsolete archive
  • Competency register · curricula · practical assessments · GxP read-and-understood
  • Training matrix per role/site · auto-reassign on revision
  • Day-one hard block on overdue / superseded training

Customer portal

White-label portal — orders, traceability, certificates, notifications.

  • Read-only access for customers and their auditors
  • Lot/serial trace, CoA, pack docs
  • Notifications + your branding

Supplier portal

Suppliers submit docs against your spec. Live scorecards. SCARs in-portal.

  • Live supplier scorecard
  • SCARs raised and closed in-portal
  • CoA/ISO/insurance submitted to your spec — no email chase

Notifications & comms

SMS, email and recipe-driven alerts to operators, QA, supervisors and customers.

  • Twilio SMS + transactional email
  • Recipe-defined triggers (OOS, hold, late, deviation)
  • Unsubscribe + audit-logged delivery

Sales & purchasing

Quotes, sales orders, POs, invoices — with AI-driven reorder suggestions.

  • Quotes → SO → pick/pack/ship in one chain
  • PO + receiving + 3-way match
  • AI reorder recommendations from real consumption

Analytics & insight

KPIs, OEE, intake pulse, cost analysis, compliance pulse — on the home screen.

  • Daily brief + 'what needs me' on home
  • Compliance pulse · shop floor pulse
  • Cost & variance analysis

Connect ERP & devices

Two-way bridge to your ERP / accounting. Talks to the hardware on your floor.

  • Live adapters + presets for the major ERPs (no rip-and-replace)
  • Scales, scanners, printers, indicators, PLCs
  • Carrier + shipping integrations
Platform

Industry-aware. AI-everywhere. Stand it up in days.

The same codebase ships 13 industry profiles, AI assists in every workflow that benefits, and an onboarding flow that gets your team productive in days, not months.

Industry packs

Same codebase, 17 industries. Kiosk, sidebar, terminology and reports change to match yours.

  • Pharma · medical devices · supplements · radiopharmaceuticals
  • Food, bakery, produce, sausage/meat, ingredients
  • Cosmetics · consumer · plastics · agchem

AI throughout

Managed AI gateway — Gemini + GPT-5 wired into the workflows that matter.

  • Formula AI · quality AI · doc intake AI · invoice AI
  • Reorder AI · scorecard AI · daily brief AI
  • In-product help AI · marketing 'Ask V5'

Setup & administration

Stand a workspace up in days. Industry-aware onboarding wizards.

  • Industry & compliance setup · warehouse wizard
  • Team, roles, e-sig approvers, kiosk stations
  • Billing, branding, custom domains

See the version V5 builds for your industry.

Pick your sector and we'll show you the exact kiosk, terminology and report names V5 ships for it on day one.

Pick your industry