Customer portalyour customers and their auditors, self-served.
A branded portal where your customers see only their orders, their lots, their CoAs and their pack docs. Their auditor logs in to see the same view, read-only, with no email chain.
What changes once Customer portal is live.
Indicative ranges from V5 pilot deployments. Your numbers will land near these once the workflow is operator-led and e-signed at the step.
What changes the day you switch this on.
- Manual, paper-driven, and only audited after the fact.
- Lot trace at the batch level — bag-level genealogy is guesswork.
- Tribal knowledge in spreadsheets and shared drives.
- Variances and overcharges discovered at month-end COGS.
- Read-only by design
- Lot / serial traceability
- White-label branding
- Notifications + delivery audit
What you actually get
Operator-led, e-signed, immutable. Engineered for regulated manufacturers — not retrofitted.
Read-only by design
Customers and their auditors see what relates to them. Nothing else. Multi-tenant isolation enforced at the database.
Lot / serial traceability
Click a shipment, see the lot, see the BMR, see the CoA — all in two clicks.
White-label branding
Logo, colours, custom domain. Your portal, powered by V5.
Notifications + delivery audit
Shipment, hold and CoA notifications go out by email; every delivery is audit-logged.
One operator action — a complete, signed record.
What it leaves behind
- Per-customer login
- Auditor read-only role
- Custom-domain support
What buyers ask before they switch on Customer portal.
Keep exploring
MES
Operator-led execution: scan-gated dispense, step-by-step kiosk, equipment + scale integration, live yield. Built for regulated process & discrete manufacturing.
WMS
Receiving, putaway, transfers, cycle counts, picks, pack & ship — all lot-aware, bin-accurate, FEFO/FIFO-enforced and barcode-driven.
QMS
Built-in QMS: deviations, CAPA, supplier scorecards, in-process AQL, release-by-exception. Aligned with 21 CFR 211/820, ISO 13485 and 111.
Got questions, or want to see it on your shop floor?
Ask V5 — our code-aware assistant — or spin up a workspace. Both are free.