Module · Notifications

Notificationsthe right person knows, the second it matters.

Triggers are defined per recipe — OOS, hold, late, deviation, ship — and routed to the people who need them by SMS and email. Every send is audit-logged.

Start free — no card
Signals from the floor

What changes once Notifications & comms is live.

Indicative ranges from V5 pilot deployments. Your numbers will land near these once the workflow is operator-led and e-signed at the step.

SLA-breach catches
0%
before they become findings
Avg. response time
180 min
down from 3 hours on email chains
Routes per role
0
QA, ops, planner, exec — each gets only what matters
Notifications ignored
100
every alert is acknowledgeable + tracked
Before / after

What changes the day you switch this on.

Before V5
  • Manual, paper-driven, and only audited after the fact.
  • Tribal knowledge in spreadsheets and shared drives.
  • Variances and overcharges discovered at month-end COGS.
  • Errors caught at month-end — too late to fix the batch.
With V5
  • Twilio SMS + email
  • Recipe-defined triggers
  • Unsubscribe + delivery audit
  • Quiet hours & escalation

What you actually get

Operator-led, e-signed, immutable. Engineered for regulated manufacturers — not retrofitted.

Twilio SMS + email

Operators, supervisors, QA and customers reachable on the channel that fits the moment.

Recipe-defined triggers

OOS, hold, deviation, late WO, shipment ready — each event has a recipient list and a template.

Unsubscribe + delivery audit

Every send is logged; every recipient can opt out. CAN-SPAM and GDPR-aware.

Quiet hours & escalation

Don't wake the night-shift supervisor for a non-critical event. Escalate when no-one acknowledges.

What this leaves behind

One operator action — a complete, signed record.

Built-in evidence

What it leaves behind

  • Per-event delivery log
  • Per-user channel preferences
  • Escalation policies
Engineered on
21 CFR Part 11 e-signatures
Immutable audit trail
Multi-tenant RLS isolation
GS1-128 license plates
Two-way ERP adapters
Common questions

What buyers ask before they switch on Notifications.

Got questions, or want to see it on your shop floor?

Ask V5 — our code-aware assistant — or spin up a workspace. Both are free.