Spare-part requests: from the machine to a reviewed queue.
Operators and technicians request a known part or describe an unknown one at the kiosk. Maintenance tracks the request through triage, ordering and receipt against the equipment it concerns.
7-day free trial, no card required. Maintenance & OEE is Professional and Enterprise. Confirm requisition availability, permissions and purchasing handoff for your plan.
Follow one spare-part request
A seal kit for MX-04: the request and its status, separate from a purchase order or stock issue.
Capture what the machine needs at the kiosk
Raise a part request from the maintenance kiosk with quantity, urgency and notes.
Request, triage, ordering, receipt and cancellation
1. Capture what the machine needs at the kiosk
Raise a part request from the maintenance kiosk with quantity, urgency and notes.
Link the request to the equipment that needs the part.
Choose an inventory item or describe an unknown component for maintenance to identify.
- Unknown part
- A free-text description remains visible when there is no linked item code; identification still needs a person.
A request is not a stock deduction, purchase approval or instruction to return equipment to use.
Part request · MX-04
Maintenance kiosk
- Part
- Seal kit SK-09
- Quantity
- 2 kits
- Urgency
- High
- Notes
- Seal wear observed
- Status
- Requested
A request records a need; it does not order the part.
2. Maintenance reviews the request before the next step
Search requests by part, equipment or notes and filter by status.
Review urgency and quantity alongside the equipment context.
Mark the request triaged after your team checks what is needed.
- Open queue
- The queue treats requested and triaged requests as open; ordered and received have separate views.
No automatic supplier selection, purchasing approval or escalation time is promised.
Requisition queue
Maintenance review
- Filter
- Requested
- Equipment
- MX-04
- Part / quantity
- SK-09 · 2 kits
- Action
- Mark triaged
- Priority
- Reviewed by maintenance
Triage is an explicit status action by a person.
3. Record the purchasing follow-up, not an automatic order
Use the reviewed request to support your purchasing handoff.
Mark ordered when the order has been placed through your process.
Keep the asset and requested part visible while the team follows it up.
- Purchasing
- Purchase orders and supplier receiving have their own records. Agree the handoff rather than assuming requisition status completes them.
The inspected queue updates request status; automatic conversion to a PO and delivery integration are not claimed.
SK-09 · follow-up
Maintenance requisition
- Status
- Triaged
- Buyer
- Separate purchasing process
- Quantity
- 2 kits
- Action
- Mark ordered
- Purchase approval
- Your procedure
Marking ordered does not itself create a purchase order.
4. Record receipt or cancel with a reason
Mark a request received after your team confirms the parts arrived.
Cancel an unnecessary request with a recorded reason.
Record stock receipt, issue and installation through their appropriate workflows.
- Outcome history
- Received and cancelled requests remain available in their own queue views instead of being mistaken for outstanding work.
Requisition receipt is a follow-up status, not proof of installation, inventory posting or equipment release.
SK-09 · request outcome
Maintenance queue
- Quantity requested
- 2 kits
- Action
- Mark received
- Equipment
- MX-04
- Installation
- Separate maintenance work
- Alternative
- Cancel · reason required
Received does not mean installed or qualified for use.
The handoff between the floor and the buyer
Equipment identity supplies the context; purchasing and maintenance keep their own approvals and records.
- Equipment registerEquipment identity, recorded service dates and linked history.See Equipment register
- This pageSpare-part requestsKnown or unknown part requests followed through human triage, ordering and receipt.
- PurchasingQuote, order, purchase and receive in one flow.See Purchasing
- Maintenance & OEEPlan maintenance, record stops and review OEE.See Maintenance & OEE
AI and Spare-part requests
Turn a request into accountable work
Turn a request into accountable work
Ask V5 how an equipment issue moves from a requisition to review and follow-up. The request should describe observations, not an assumed diagnosis.
Everything in this feature
What requisitions cover, and where the request goes next. Compare plans
Kiosk request
Availability to confirmKnown item or unknown-part description, quantity, urgency, notes and equipment.
Maintenance queue
Availability to confirmSearch, status filters, triage, ordered, received and cancellation reason.
Maintenance & OEE
Professional and EnterpriseThe work and downtime records for the equipment.
Availability to confirm: the capability exists in V5, but which plans include it, and whether it is enabled for you, is not yet confirmed — ask us. People identify the part, approve spending and decide how the equipment returns to use.
Explore the sample records.
Open a sample report to review its contents, supporting references and how the record is built.
UltimateSample register
Spare-part request queue (CSV)
Buy & receive
Equipment, Monitoring & Response Buyer Guide
For maintenance, engineering, quality and operations teams choosing how machines, readings and alerts are recorded and acted on. Use it with or without V5.
- What's native vs your procedure
- Asset, PM and calibration roles
- Downtime reasons people use
- OEE metric contract and worked maths
Plus Stale, missing, time and unit tests; Thresholds vs anomaly detection; Excursion to human disposition; Routing, escalation, failed messages; Commissioning RFP matrix.
Get the guideWe ask for your name and email so we can handle this request. The full guide then opens on this site, ready to translate, print or save. Privacy policy.
UltimateFree buyer guide
Equipment, Monitoring & Response Buyer Guide
Straight answers.
What buyers ask us first about Equipment & Performance.
Can V5 block an out-of-calibration scale?
The kiosk can block devices that are out of calibration, depending on how you configure it.
Does it cover planned maintenance?
Yes. Maintenance includes planned work, downtime reasons and requisitions, with OEE built from what is recorded. Maintenance and OEE are on Professional and Enterprise.
Do our machines need to connect?
No. You can record downtime and checks by hand. Device connections are optional and each one is confirmed in setup.
More of the product
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