OTIF · CoA · Rejection · Complaint · Price
Supplier scorecards built from what actually happened.
Scores come from your own records; AI explains the changes and buyers decide what to do.
Metrics from V5 Events
OTIF from POs and receipts.
Weighted per Category
Weights per material category — reagent-grade chemistry does not score like corrugated packaging.
AI Narrative
Each score movement carries a plain-English 'why' backed by the underlying records.
What goes wrong today3 common problems
Scorecards Live in Spreadsheets
Compiled quarterly, argued over in the review, out of date on delivery.
Scores Hide the Reason
'Supplier A dropped from 92 to 78' — nobody can say why without a two-day dig.
Under-performing suppliers stay hidden until they hurt you
The first sign is a recall, not a scorecard.
Everything V5 does here5 capabilities
Metrics from V5 Events
OTIF from POs and receipts. CoA accuracy from receiving inspection re-tests. Rejection rate from lot dispositions. Complaint links from complaint intake. Price variance from AP.
Weighted per Category
Weights per material category — reagent-grade chemistry does not score like corrugated packaging.
AI Narrative
Each score movement carries a plain-English 'why' backed by the underlying records.
Recommended Action
Requalify, tighten inspection, request corrective action, or sunset — proposed action with rationale.
Portal-Shared with the Supplier
Suppliers see their own scorecard; the improvement conversation is data-driven.
How it works, step by step5 steps
Scorecards go live once supplier and material master data is in V5.
- Supplier & Material Mastered. Approved supplier list and material categories loaded.
- Weighting Configured. Per-category weights set with sourcing and QA.
- Scorecards Live. Historical events backfill scores; live scoring on.
- Portal Shared. Suppliers see their scorecards; improvement conversations start.
- Action Loop. Recommended actions become CAPAs / requalifications.
What to look for when choosing
Scorecards fail when they're spreadsheets and pass when they're computed. Criteria to test.
Metrics from Live Events
Are metrics computed from V5 events, not entered? Computed.
Per-Category Weighting
Can weights differ per material category? Per category, site, criticality.
Narrative on Movement
Does the tool explain why a score moved? AI narrative with citations.
Recommended Action
Does it propose an action per rating? Requalify / tighten / CAPA / sunset with rationale.
Supplier Portal
Do suppliers see their own scorecard? Portal-shared.
New-Supplier Handling
Is scoring stable for sparse-data suppliers? Provisional with confidence indicator.
V5 Compared with Other Approaches
AI scorecards vs an Excel quarterly and vs a legacy SRM module.
| capability | spreadsheet | legacy Qms | v5 |
|---|---|---|---|
| Metric source | Manual | Manual entry | Live events |
| Per-category weighting | Ad-hoc | Configurable | Native |
| Movement narrative | None | None | AI, cited |
| Recommended action | None | Rare | Per rating |
| Supplier visibility | No | Sometimes | Portal |
Regulations this supportsYour quality team stays responsible for compliance
Supplier controls are regulated across every industry V5 serves.
21 CFR 820.50
Scorecard is the evidence of supplier control effectiveness.
ISO 13485 §7.4
Scorecard drives approved-supplier-list decisions.
ICH Q7 §7
API supplier scorecards use API-appropriate weighting.
ISO 9001 §8.4
Non-regulated purchasing benefits from the same lifecycle.
Standards Referenced
- 21 CFR 820.50 (purchasing controls)
- ISO 13485 §7.4 (purchasing process)
- ICH Q7 §7 (materials management)
- EU GMP Chapter 5 §5.29 (starting materials)
- ISO 9001 §8.4 (control of external providers)
Common questions3 answers
- Can weights be customised per category?
- Yes — per material category, per site, per criticality tier.
- How does this handle new suppliers with sparse data?
- New suppliers carry a provisional score with confidence indicator; scoring stabilises after N receipts (configurable).
- Do suppliers see the AI narrative?
- Configurable — most sites share the metrics and top-line commentary and reserve internal notes for QA.