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Guide · Australia & New Zealand supermarket supplier standards stack

Selling Private-Label to Australian and New Zealand Supermarkets

Australian and New Zealand grocery is dominated by Woolworths and Coles in Australia (with ALDI Australia, IGA/Metcash and Costco completing the picture) and by Foodstuffs (Pak'nSave, New World, Four Square) and Woolworths NZ (now Countdown rebranded to Woolworths NZ) in New Zealand.

4 min readFor QA and operations leads at food manufacturers selling private-label into Woolworths, Coles, ALDI Australia, IGA/Metcash, Foodstuffs (Pak'nSave, New World, Four Square) and Woolworths NZ (Countdown)
Supplier materials checked at receiving

In Short

  1. 1Layer 1 is farm assurance — Freshcare (Australian fresh produce), AusGAP, NZ GAP, GlobalG.A.P. where export-relevant, the Australian Pork Industry Quality Assurance…
  2. 2Woolworths Quality Assurance (WQA) is a GFSI-recognised standard owned and operated by Woolworths, applied across the bulk of its own-brand supply.
  3. 3Coles' Supplier Quality Requirements (CSQR) layer above BRCGS/SQF with category-specific testing schedules, declaration-accuracy expectations and complaint-rate ceilings.
Contents
  1. The Aus/NZ stack — WQA, HARPS, BRCGS or SQF, retailer code
  2. Woolworths Australia — WQA and Supplier Excellence
  3. Coles — Supplier Quality Requirements
  4. ALDI Australia, IGA/Metcash and Costco Australia
  5. New Zealand — Foodstuffs and Woolworths NZ
  6. Questions
Contents
  1. The Aus/NZ stack — WQA, HARPS, BRCGS or SQF, retailer code
  2. Woolworths Australia — WQA and Supplier Excellence
  3. Coles — Supplier Quality Requirements
  4. ALDI Australia, IGA/Metcash and Costco Australia
  5. New Zealand — Foodstuffs and Woolworths NZ
  6. Questions

Suppliers stack farm assurance (Freshcare, AusGAP, NZ GAP, GlobalG.A.P., the Australian Pork Industry Quality Assurance Program, the Australian Beef Sustainability Framework) under BRCGS, SQF or the retailer-specific GFSI-recognised schemes — WQA (Woolworths Quality Assurance) and HARPS (Harmonised Australian Retailer Produce Scheme) are the regional anchors.

01

The Aus/NZ stack — WQA, HARPS, BRCGS or SQF, retailer code

Layer 1 is farm assurance — Freshcare (Australian fresh produce), AusGAP, NZ GAP, GlobalG.A.P. where export-relevant, the Australian Pork Industry Quality Assurance Program (APIQ), the Australian Beef Sustainability Framework, the New Zealand Farm Assurance Programme (NZFAP). Layer 2 is the GFSI processor scheme — BRCGS and SQF widely accepted; WQA (Woolworths Quality Assurance) is a GFSI-recognised retailer-specific scheme used heavily across Woolworths' supplier base; HARPS (Harmonised Australian Retailer Produce Scheme) consolidates produce requirements across Australian retailers.

More on the Aus/NZ stack — WQA, HARPS, BRCGS or SQF, retailer code

Layer 3 is the retailer code: Woolworths Supplier Excellence; Coles' Supplier Quality Requirements; ALDI Australia's supplier manual; IGA/Metcash supplier programme; Foodstuffs and Woolworths NZ standards.

02

Woolworths Australia — WQA and Supplier Excellence

Woolworths Quality Assurance (WQA) is a GFSI-recognised standard owned and operated by Woolworths, applied across the bulk of its own-brand supply. WQA covers food safety, quality, integrity, animal welfare and sustainability with category-specific modules.

More on woolworths Australia — WQA and Supplier Excellence

Above WQA, Woolworths' Supplier Excellence programme structures complaint thresholds, sustainability commitments (Sustainability Plan 2025), animal welfare expectations (cage-free egg commitment, sow-stall-free pork) and packaging requirements (APCO targets). Woolworths technical visits are announced and unannounced and reviews are at least quarterly.

03

Coles — Supplier Quality Requirements

Coles' Supplier Quality Requirements (CSQR) layer above BRCGS/SQF with category-specific testing schedules, declaration-accuracy expectations and complaint-rate ceilings. Coles' 'Together to Zero' sustainability framework and the Coles Brand portfolio drive specific commitments on packaging, carbon and animal welfare.

More on coles — Supplier Quality Requirements

Coles technical visits and complaint dashboards work on a similar cadence to Woolworths.

04

ALDI Australia, IGA/Metcash and Costco Australia

ALDI Australia applies the ALDI group supplier programme described in the DACH guide, adapted for Australian origin and welfare expectations and integrated with HARPS for produce. IGA/Metcash runs a wholesaler-distributor model with the IGA Quality programme.

More on aLDI Australia, IGA/Metcash and Costco Australia

Costco Australia runs Kirkland Signature requirements. HARPS is the produce-side common denominator across the big retailers — a single HARPS audit covers Woolworths, Coles, ALDI, IGA and Costco for in-scope produce, which materially cuts supplier audit burden.

05

New Zealand — Foodstuffs and Woolworths NZ

New Zealand grocery is a duopoly: Foodstuffs (Pak'nSave, New World, Four Square, in North Island/South Island co-ops) and Woolworths NZ (formerly Countdown, rebranded to Woolworths). NZFAP (New Zealand Farm Assurance Programme) is the national livestock farm scheme.

More on new Zealand — Foodstuffs and Woolworths NZ

Foodstuffs operates own-brand programmes (Pams, Value, Pams Plus) with category-specific supplier standards. Woolworths NZ applies the Woolworths group apparatus adapted for NZ origin and welfare law. NZ origin claims (Made in NZ vs Product of NZ) are nationally distinctive and verifiable on demand.

How V5 supports this

These parts of V5 keep the records this guide describes. Your quality team decides what applies and makes the decisions.

  • Quality Management
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  • Document control
  • Supplier Portal
  • Traceability

Questions

Is WQA a substitute for BRCGS or SQF?

WQA is GFSI-recognised in its own right, so for Woolworths supply it can be the GFSI-recognised certificate. Many Woolworths suppliers carry WQA only. If you also supply other retailers, BRCGS or SQF is usually more portable and many suppliers carry both.

What does HARPS cover?

HARPS (Harmonised Australian Retailer Produce Scheme) covers produce-side legal, food safety and ethical requirements across Woolworths, Coles, ALDI, IGA and Costco Australia. A single HARPS audit serves all those retailers, which materially reduces audit burden for produce suppliers.

How tight are Aus/NZ welfare expectations?

Tight and accelerating. Cage-free egg commitments (most major retailers transitioning by 2025-2026), sow-stall-free pork commitments, antibiotic-stewardship expectations and growing pressure on broiler stocking density are all live conversations. Sustainability claims (carbon, packaging via APCO) are increasingly listing-critical.

Industry
  • Food & Beverage
  • Bakery & Confectionery
  • Produce & Packing
  • Sausage & Meat Products

Practical orientation, not legal advice. Rules differ by jurisdiction; your quality and compliance team decides what applies.

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